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Privacy Policy

Welcome to grenzhandel.com

Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with data protection laws in Germany, Europe, the USA, Australia, and New Zealand.

Information Collection

We collect personal information that you provide to us when using our website. This may include:

  • Name
  • Email address
  • Phone number
  • IP address
  • Cookies and usage data

Methods of Collection

We gather information through:

  • Contact forms: Information you provide when filling out forms on our website.
  • Cookies: Technologies that track your activity on our website.
  • Usage data: Information on how you interact with our website.

Use of Information

We use the information we collect for various purposes, such as:

  • Providing and maintaining our services
  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Sending updates, promotional materials, and other relevant information
  • Monitoring website usage
  • Detecting, preventing, and addressing technical issues

Data Sharing and Disclosure

We do not sell or trade your personal information. We may share your data with:

  • Service Providers: Third-party companies that help us operate our website and conduct our business.
  • Legal Requirements: Authorities if required by law or in response to valid requests.

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

User Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Data Portability: Request transfer of your data to another organization or to you.

Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for updates.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@grenzhandel.com

Phone: +49-15110426826

Address: Franz-Rücker-Allee 43, Frankfurt am Main - 60487, DE

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe your child has provided us with personal data, please contact us.

Compliance with GDPR (Europe)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to be informed about the collection and use of your personal data.
  • The right of access to your personal data.
  • The right to rectification of inaccurate or incomplete personal data.
  • The right to erasure (right to be forgotten) of your personal data.
  • The right to restrict processing of your personal data.
  • The right to data portability.
  • The right to object to the processing of your personal data.
  • Rights related to automated decision-making and profiling.

Compliance with CCPA (USA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • The right to know what personal information is being collected about them.
  • The right to access their personal information.
  • The right to request deletion of their personal information.
  • The right to know whether their personal information is sold or disclosed and to whom.
  • The right to opt-out of the sale of their personal information.
  • The right to equal service and price, even if they exercise their privacy rights.

Compliance with Privacy Act 1988 (Australia)

Under the Privacy Act 1988, you have the following rights:

  • The right to know why your personal information is being collected and how it will be used.
  • The right to access your personal information.
  • The right to correct your personal information if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
  • The right to complain about a breach of the Australian Privacy Principles (APPs) and how the complaint will be handled.

Compliance with Privacy Act 2020 (New Zealand)

Under the Privacy Act 2020, you have the following rights:

  • The right to access your personal information.
  • The right to request correction of your personal information.
  • The right to be informed about the collection and use of your personal information.
  • The right to complain about a breach of the Privacy Act and how the complaint will be handled.